FAQ | Emmi Fox
Which payment methods are available?
You can pay in our store with credit card, Paypal, Paypal Express, Klarna, Sofortüberweisung, Apple & Google Pay.
How long do I have to wait for my delivery?
Depending on the product the delivery can take between 7 to 10 business days. Please check the estimated delivery for each product on the respective product page
How much does shipping cost?
Shipping is free of charge for all products being shipped to anywhere in the EU. In addition shipping is free for all pillows and posters with a delivery location anywhere in the United States.
We also ship to Norway and Switzerland. Shipment to those locations costs €3,95
Can I track my package?
Yes, when your order is shipped, you will receive an email with the tracking number that you can use to track your shipment. If you have any questions about this, please contact our customer support firstname.lastname@example.org.
Where can be shipped to?
At the moment we deliver to all EU countries, Norway, Switzerland and the United States
What happens if the item does not fit or you do not like it?
All information regarding your right of withdrawal can be found here . If you have any questions about this, email us at email@example.com or use the contact form.
How can I contact you guys?
You can either email us at firstname.lastname@example.org or reach out directly using the contact form. You can also find us on Instagram or Facebook.